FAQ's

What types of phone cases do you offer?

At Armour Of Lace, we provide a diverse collection of artistic phone cases that feature vibrant designs and exceptional protective qualities. Our offerings include unique options such as the Cliffside Reverie and Eerie Solitude cases, catering to individuals who appreciate creativity and individuality in their accessories.

How can I ensure the longevity of my phone case?

To maintain the integrity and appearance of your phone case, it is advisable to clean it regularly with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that may damage the surface. Additionally, refrain from exposing the case to extreme temperatures or direct sunlight for prolonged periods.

What is your return policy?

We have a 14-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details on the return process, please refer to our refund policy.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange my phone case for a different design?

While we do not offer direct exchanges, the most efficient way to obtain a different design is to return the item you currently have. Once the return is accepted, you can make a separate purchase for the new item.

What should I do if my item arrives damaged?

If your item arrives defective or damaged, please inspect it immediately and contact us as soon as possible. We will evaluate the issue and work to resolve it promptly.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for sale items or gift cards. If you have questions about a specific item, please reach out to us for clarification.

Do you ship internationally?

Yes, we offer international shipping. Please note that shipping times and costs may vary based on the destination. For specific inquiries regarding international orders, feel free to contact us.